BRMS continues to focus on creating a secure online experience for members, employers and providers to access benefit information. We are taking steps to further protect your information online.
To prevent any potential unauthorized access, BRMS is implementing a form of Multi-Factor Authentication (MFA) for all online accounts. These changes will take effect on April 14, 2021.
What you need to know:
Vbas.com and brmsclaims.com will be migrated to a new URL, www.myhealthbenefits.com. Users accessing MyHealthBenefits.com and brmsclaims.com after April 14, 2021 will be automatically redirected to the new URL. The new site is being augmented with “Two-step Authentication” – a form of MFA. MFA is a feature that requires a user to provide more than just their username and password to log in to an account. This requirement is quickly becoming an industry standard – especially for companies charged with protecting sensitive data like financial and health information.
How it works:
In addition to their username and password, the user must provide one additional piece of information before access to myhealthbenefits.com is granted. It works like this:
- The user arrives at the myhealthbenefits.com homepage and will need to register for a new account, including validating their email address. (Username and passwords created prior to April 14, 2021 will no longer be valid.)
- The system prompts the user to validate their identity by entering a code (sent via email, text or phone call). This second step in the authentication process will be required every time an attempt to access myhealthbenefits.com is made from a device the system does not recognize.
Registration Guides:
We will be updating the appropriate sales and training materials with new screenshots and registration/login instructions. You may request additional material through your BRMS Account Executive.
Additional upcoming enhancements:
As we have previously announced, BRMS follows an agile methodology for bringing enhancements to our online tools. Accordingly, enhancements to myhealthbenefits.com are being phased in on an ongoing basis. All should be seamless to the user and provide a better online experience. They include:
- Employer and employee communication center
- Online claims submission and claim inquiry
- Seamless SSO partner integrations
- Easy access to pertinent benefits information through the new user dashboard
If you have any questions, please contact your BRMS Account Executive.