Office Closure Alert
Please note: due to the Martin Luther King holiday, our offices will be closed Monday, January 21, 2019.
While Payer Solutions’ Pre-certification Intake Call Center will remain open and operate as normal, you will not receive a claim file from the Payer Solutions Claim Routing System (PCRS) on Monday, January 21. As a result, the claim file you receive on Tuesday, January 22, may be larger than normal.
For future reference, the following days in 2019 are also considered holidays for all Cigna employees, and our offices will be closed:
Memorial Day – Monday, May 27
Fourth of July – Thursday, July 4
Labor Day – Monday, September 2
Thanksgiving – Thursday, November 28
Day after Thanksgiving – Friday, November 29
Christmas Day – Wednesday, December 25
If you have any questions, please contact your Client Service Partner (CSP).